The NA Helpline is often the first point of contact for people needing support and advice about the nature of drug addiction. Anyone from the using addict, their friends and family members through to drug workers and the press are welcome to call. Some FAQs are here

Everyone who volunteers for shifts are Recovering Addicts, many of whom called the Helpline themselves at some point. The NA Helpline is open from 10am until midnight, seven days a week, but if, for some reason, you get an answer-phone, please DO leave a message and we will get back to you, with the utmost discretion, as soon as possible.

NA HELPLINE: Call 0300 999 1212

Please pass this number on to anyone you feel may need it.
This number is subsidised by us, so is almost free from a landline & the price of calling a landline when using a mobile [or if you have free minutes it will be deducted from those].


Would you like to volunteer for a weekly, two hour shift at the Helpline? If you are a Recovering Addict with at least one year's clean time, you can start training now. Please email [email protected] with your length of clean time, whether you are working the NA steps with an NA sponsor and your phone number.